Registration

Registration

Below are the list of services available across channels

Payment of early retirement pension

Procedure Description:

Payment of early retirement pension before attaining the age of sixty.

Procedure Conditions:

a. Not attaining the age of sixty.

b.Completing at least 300 contribution months.

c. Leaving the employment covered under the Social Insurance Scheme.

d. Applying for the pension payment.

 
Note: The pension is paid in the month immediately following the date of applying for payment of pension.

Service delivery channels

Transfer of a contributor to a branch or to another site

Procedure Description:

Every employer can transfer one of his workers from one branch to another branch of his establishment, or from his main office to one of his branches, or vice versa, if he needs to do so.

Procedure Conditions:

-    Both branches must be owned by the same employer. 
-    Both branches must be associated with the main office. 

Service delivery channels

Registering Workers

Procedure Description:

The employer must notify GOSI Field Office about any new workers joining employment during the first fifteen days of the following month of enrollment, by submitting the approved form with the payment of contributions.

Procedure Conditions:

-    The worker must have a contractual relation with an employer for carrying out a work primarily within the Kingdom of Saudi Arabia in consideration of a wage, regardless of the nature, form or duration of such relation or of the amount or kind of the paid wage. Additionally, the worker must be a Saudi national working abroad for an employer whose head office is within the Kingdom.
-    The Annuities Branch covers only Saudis. The contribution rate is 18% of the basic wage, plus the housing allowance, and is paid monthly. The employer pays 9% and the contributor pays 9%. 
-    The Occupational Hazards Branch is mandatory for all workers without any distinction of sex, nationality or age. The contribution rate in the Occupational Hazards Branch is 2% of the wage, paid monthly only by the employer. 
-    After completing the registration, the worker has the right to take advantage of the benefits provided by the scheme and compensation under the Occupational Hazards Branch. The Saudi worker, in addition to the previous right, can also benefit from the Annuities Branch. 

Service delivery channels

Excluding a Contributor

Procedure Description:

Every employer must notify GOSI Field Office about any worker who leaves employment during the first fifteen days of the following month leaving employment by submitting the adopted form for this purpose, i.e. Form No. (3/insurance).

Procedure Conditions:

Termination of the contractual relation between the employer and worker.

Service delivery channels

Adding a Retroactive Period of Service.

Procedure Description:

GOSI previously gave a one year time limit as of 01/01/1428 H. to request retroactive registration of any previous period of service before the expiry of this time limit. After the expiry of this deadline, it will not be allowed to retroactively register any period, except in accordance with the conditions and controls set by the law.

Procedure Conditions:

-  Meeting the conditions to be mandatory subjected to the law for the worker and the employer during the period required to be registered in the light of documents considered satisfactory by GOSI. 
-  Registering must not be more than 24 months (as a maximum) preceding the date of submitting the request. 

Service delivery channels

Voluntary Contribution

Procedure Description:

The voluntary contribution was created for contributor whose contribution payment was discontinued under the Annuities Branch and as a result could not longer meet the conditions to be mandatory subjected to the scheme. In order for him to apply for voluntary contribution, he must apply within the five year period from the date of leaving compulsory contribution by submitting a request to GOSI Field Office showing his willingness to continue his contribution voluntarily in the scheme. He may either wish to do that to complete the contributions period to be eligible for a retirement pension or in order to increase the period of his contribution to increase his pension.
 

Procedure Conditions:

Saudis can voluntarily contribute in the Annuities Branch if they are considered among the following categories: 
-    The person who is engaged in liberal professions such as physicians, engineers, etc. 
-    The person who conducts, for himself, or in partnership with others, a commercial, industrial, agricultural or service activity.
-    The tradesman such as a blacksmith, carpenter or plumber and the like on. 
-    The worker who is employed abroad but has no work relation with an employer who has a head office within the Kingdom.
-    The Saudi citizen working in foreign international, diplomatic or military missions in the Kingdom, if not being compulsorily covered.
The age of the voluntary contributor must not be less than 18 years or more than 60 years, unless he was previously engaged with GOSI scheme. In this latter case, he is entitled to contribute in the scheme regardless of his age at the time of application, except for the contributor who already was paid a pension for a previous period of contribution, whereas he must be under the age of 65 years.  

Service delivery channels

Enter Contributor Annual Wages to be Changed

Procedure Description:

Using this screen, the employer or the establishment supervisor can enter and change the contributor wages or save them without any change. They can also change the occupation of contributors.

Service delivery channels

Modify Contributor Data

Procedure Description:

Using this screen, the employer or the establishment supervisor can modify and updated contributor data, such as the contributor employment number, the occupation and the academic qualifications. They also can view data details regarding the contributor's current period as well as previous periods, if any, within the same establishment such as the date of employment, date of exclusion and status of period. Moreover, they can view the contributor's personal data.

Service delivery channels

Download the file to add and exclude subscribers

Procedure Description:

The employer or supervisor can download facility file for include or exclude subscribers automatically.

Service delivery channels

Request User Name

Procedure Description:

Using this screen, the employer or the establishment supervisor can add another user of the system such as insurance registration officer, occupational hazards registration officer or establishment registration officer. They can modify the users data such as the mobile phone number, e-mail and occupation. They can also terminate the employment of user or modify his current occupation.

Service delivery channels

File uploaded result by GOSIONLINE

Procedure Description:

The employer or supervisor can download the results of wages file already loaded, the file type model 6
As well as can be sure of the result of include or exclude subscribers file automatically and correctly, the file type model 3 .

Service delivery channels

Display Voluntary Contributor Details

Procedure Description:

Using this screen, the voluntary contributor can view his account details, total contributions, number of paid months, fines, number of unpaid months and debit balance.

Service delivery channels

Calculate Estimated Pension

Procedure Description:

Using this screen, the voluntary contributor can calculate the estimated old-age pension (attaining the age of 60) or early retirement pension (completing a period of 300 months)

Service delivery channels

Display Contribution Periods for voluntary contributor

Procedure Description:

Using this screen, the voluntary contributor can view his personal data recorded in the system as well as the sequence of his contribution periods with full details such as registered wages, contributory wages, dates and status of registration and exclusion for each period and exclusion reasons.

Service delivery channels

Modify Contributor Contact Information

Procedure Description:

Using this screen, the contributor can modify his personal contact information such as Wasel mail address, regular mail address and contact numbers. 

Service delivery channels

Modify Voluntary Contributor Income Category

Procedure Description:

Using this screen, the voluntary contributor can modify the income category by choosing a category from the list of monthly income categories on which basis the voluntary contributions are calculated.

Service delivery channels

Display Contribution Periods for contributor

Procedure Description:

Using this screen, the contributor can view his personal data recorded in the system as well as the sequence of his contribution periods with full details such as registered wages, contributory wages, dates and status of registration and exclusion for each period and exclusion reasons.

Service delivery channels

Display Contribution Periods

Procedure Description:

Using this screen, the voluntary contributor can view his personal data recorded in the system as well as the sequence of his contribution periods with full details such as registered wages, contributory wages, dates and status of registration and exclusion for each period and exclusion reasons.

Service delivery channels

Registering New Account at GOSI-Online

Procedure Description:

The employer can easily register at GOSI-Online, where he can use a number of our services. For example, the employer can add, exclude or transfer contributors from one branch or location to another. He can find out information about the establishment and all data and annual wages of contributors. Additionally, the employer can enter the annual wages of new contributors, modify the contributors data, view account details, search for previously paid receipts, and find out the possibility of issuing GOSI certificate.

Procedure Conditions:

GOSI-Online Account Registration Form shall be printed and approved by the authorized person (the establishment supervisor) prior to submitting it to GOSI office.

Service delivery channels

How to register contributors and benificiaries in GOSIOnline

Procedure Description:

Contributors and benificiaries can easily reqister in GOSI Online and use our various services such as veiwing contribution periods, ensurinng of payment eligibility, calculate estimated pension, and many other services

Service delivery channels

How to register voluntray contributor Online in GOSI

How to register voluntray contributor Online in GOSI

Procedure Description:

Voluntray contributor can register online with ease and use our services offer extended of common eligibility and the calculation of the payment is expected retirement , edit contact details , account , search for receipts paid , adjusted income and other services .

Service delivery channels

Subscription verification at GOSI

Subscription verification at GOSI

Procedure Description:

This service enables you to verify your subscription at GOSI.

Service delivery channels

Connecting Saudi subscribers with facilities at the Ministry of Labour.

Procedure Description:

Connecting Saudi subscribers records in GOSI with facility branches at the the Ministry of Labour .

Service delivery channels

Completion of non-Saudi subscriber data who has been registered automatically

Completion of non-Saudi subscriber data who has been registered automatically

Procedure Description:

This screen enables you to complete the data of subscribers who have sponsorship on the facility owner who automatically be registered immediately after receiving information from the Ministry of Labour .

Service delivery channels

Adding number of IQAMA or border

Adding number of IQAMA or border

Procedure Description:

To enter the border and IQAMA numbers for non-Saudi subscribers.

Service delivery channels

Viewing facilities at the Ministry of Labour

Viewing facilities at the Ministry of Labour

Procedure Description:

To view the facilities at the Ministry of Labour, which have been linked with registered facilities at GOSI .

Service delivery channels

Increase registered Wages at GOSI during insurance year

Increase registered Wages at GOSI during insurance year

Procedure Description:

Employer can edit subscriber wages less than 3000 SAR any time during the year, by wages raise screen, on the facility account at GOSI Online

Service delivery channels

Submission of complaints against GOSI Services or late cases

Submission of complaints against GOSI Services or late cases

Procedure Description:

Submission of complaints against GOSI related to delays in accomplishing cases, or general complaints about the organization services.

Service delivery channels

Track a complaint

Track a complaint

Procedure Description:

Tracking the complaint that has been submitted to GOSI
 

 Procedure Conditions:

Request submitter has already filled the complaint, and received the complaint follow-up number.

Service delivery channels

Track a case

Track a case

Procedure Description:

Tracking cases after submitting them at the office.
 

Procedure Conditions:

Case submitter has already filed the case. and received the follow-up number..

Service delivery channels

List of the excluded subscribers from the facility

List of the excluded subscribers from the facility

Procedure Description:

Employer or facility supervisor can view and and print a list of excluded subscribers from the facility.

Service delivery channels

Add a contribution period

Add a contribution period

Procedure Description:

Adding a contribution period for a contributor that has already been registered in GOSI

Service delivery channels

Complaint against fake Saudization (for contributor) conntected with e-inspection

Complaint against fake Saudization (for contributor) conntected with e-inspection

Procedure Description:

Submission of a fake contribution periods request.

Service delivery channels

E-inquiry about a contributor status

E-inquiry about a contributor status

Procedure Description:

 Through this page, and using the ID number, entity may view the contributor personal information, registered in the system. it may also view his/her contribution periods sequence and its details such as registered wages, calculated contribution periods, its approval status, the date of its addition and exclusion, and the reason of exclusion for each period.

Service delivery channels

Obtain a Saudi contributor information registered in the establishment

Obtain a Saudi contributor information registered in the establishment

Procedure Description:

 Through this service, emplyoer may view all the Saudi contributors information in his/her establishment.

Service delivery channels

Wage subject to contribution certificate

Wage subject to contribution certificate

Procedure Description:

 Through thics service, contributor may export a certificate that contains his/her wages and contribution periods that are subject to GOSI law.

Service delivery channels

Register a new establishment/branch in GOSI

Procedure Description:

-    The establishment is the legal entity through which the employer conducts his activity and which bears his name or the commercial name of such an activity.
-    In accordance with the provisions of the law issued in this regard, it is necessary to register the private establishment employing one worker or more. 
-    After the completion of registration, the establishment has the right to benefit from the services provided by the social insurance scheme, such as obtaining GOSI Certificate (a certificate proving the registration with GOSI). The establishment can also subscribe in GOSI-Online website and take advantage of the electronic services. 

Note
• It is necessary to make sure that there are no violations that prevent the employer from obtaining a GOSI certificate. 
• It is necessary for the person applying for a GOSI certificate to have a written authorization from the employer. 

 

Procedure Conditions:

The Establishment must be a company, establishment or a commercial activity carrying out its business within the Kingdom of Saudi Arabia. The ownership of the Establishment must be to an individual, an institution or a company.

Service delivery channels

Terminating Establishment Activity

Procedure Description:

Each case of termination of activity of employer who is in dept to GOSI is submitted to the competent department in GOSI Head Office attached with documents and inspection reports that demonstrate that the activity has stopped. In lights of such documents, the case is presented to the Governor of GOSI to determine the date on which the activity is stopped in terms of the relation between the employer and GOSI. As for any establishment that ends its activity with zero account or in dept, its activity will be terminated by the relevant GOSI Field Office.

Procedure Conditions:

- Announcing the death of the individual establishment owner.  
- Announcing bankruptcy of the owner, or issuing a verdict of financial strait of the owner. 
- Terminating of establishment and entry into liquidation or merger with others; either by the Corporation Act, previous agreement, establishment contract, legal verdict or decision made by one of the competent administrative agencies.
- Quitting by the owner of his activity actually and permanently for any reason.


* The termination of establishment activity is proven in previous cases by investigation, a report from the inspector, submitting a certificate stating that the commercial register of the establishment had been removed, or other documents supporting the termination of the activity according to circumstances. 

Service delivery channels

List of Establishment Contributors

Procedure Description:

Using this screen, the employer or the establishment supervisor can view, print and save a list of the establishment contributors. They can also search for a contribution number.

Service delivery channels

Inquire about the annual wages and case

Procedure Description:

The employer can inquire on the status of annual wages for specific subscriber for a year or for all previous years and see the status of adoption and number of adjusted wages for the year specified .

Service delivery channels

Modify the establishment contact information

Procedure Description:

Through this screen the employer or supervisor can edit established entity data .

Service delivery channels

View Establishment Information

Procedure Description:

Using this screen, the employer or the establishment supervisor can view the data of their establishment registered under the Social Insurance Scheme. This service allows them to review the data and make sure of its validity.

Service delivery channels

Add / View facility recruitment No

Add / View facility recruitment No

Procedure Description:

To add and display the facility recruitment number that starts with (700)

Service delivery channels

List of the included in the entity

List of the included in the entity

Procedure Description:

Employer or supervisor can view the number of registered subscribers at a facility and its branches.

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View a list of registered trainees at an establishment

View a list of registered trainees at an establishment

Procedure Description:

Through this servicem employer may view a list of all trainees, registered in his/her establishment

Service delivery channels

Change the establishment headquarter

Change the establishment headquarter

Procedure Description:

 Through this page, employer may change the establishment headquarter.

Service delivery channels

View establishment bill

View establishment bill

Procedure Description:

Through this service, employer or establishment supervisor may view the information and details of a current bill which makes it easier for the employer to be informed about the amounts that are needed to be paid through SADAD payment system.

Service delivery channels

Create Annual Wage File

Procedure Description:

Using this screen, the employer or the establishment supervisor can create a file containing all establishment workers information in order to change their wages.

Service delivery channels

Upload Annual Wage File

Procedure Description:

Using this screen, the employer or the establishment supervisor can upload the annual wage file after entering and changing contributor wages in order to be approved by the field office.

Service delivery channels

Viewing counted and non-counted subscribers In Nitaqat program.

Viewing counted and non-counted subscribers In Nitaqat program.

Procedure Description:

Facilites can view the names of counted and non counted subscribers Nitaqat program, and reasons for not counting. 

Service delivery channels

Showing subscribers number counted at Nitaqat program

Showing subscribers number counted at Nitaqat program

Procedure Description:

To view the number of subscribers at nitaqat.

Service delivery channels

verification of contributor eligibility for SANED reimbursement

verification of contributor eligibility for SANED reimbursement

Procedure Description:

Through this service, contributor may verify his/her eligibility for SANED reimbursement

Service delivery channels

Unemployment reimbursement payment (SANED)

Unemployment reimbursement payment (SANED)

Procedure Description:

Through this service, contributor may perform all the needed steps for unemployment reimbursement payment SANED

Service delivery channels